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Retail Services

Retail Services

Retail Services

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Started on Jan. 1, 2023

Teach2Learn

en

Description

*Introduction to Retail Services LLND Pre Assessment *20 questions *Certificate on completion *ACSF Level 3 *Course fee is in US dollars (USD)

Overview

Contents

Communicate in the Workplace to Support Team and Customer Outcomes

1 - Personal presentation
2 - Customer service standards
3 - Taking a verbal message
4 - Taking a telephone message
5 - Adding up pieces
6 - Discounts
7 - Work words
8 - Greeting a customer
9 - Experiences list
10 - Mission statements
11 - Workplace standards
12 - Receipts and dockets
13 - Task listing
14 - Budgets
15 - Meeting budget
16 - Conversing with customers
17 - Clarifying questions
18 - Skills plan
19 - Interpreting invoices
20 - Understanding lay-by

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Retail Services

Retail Services

Choose enrollment plan

Started on Jan. 1, 2023

Teach2Learn

en

Retail Services | Teach2Learn Discovery